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Google login insists on creating username

asked 2012-10-28 05:04:32 +0200

Emmet.Caulfield gravatar image

On, I log in for the first time with my Google account. It tells me to create a profile. Fair enough: profile created. I log out (nothing seems to work in Firefox).

I return to with Chrome. I click the Google icon to log in with Google. I get sent to the "Create your Sage profile" page (I don't want to create a profile. I already have one. I just want to log in to the profile I've already got with the exact same (Google) credentials I used to create it). If I enter my existing username, I get told it's already in use.

So, having already created a profile/username on by logging in with Google, how does one simply log back in to it again? Right now it's looking like a one-shot deal.

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answered 2012-10-28 12:31:35 +0200

ppurka gravatar image

You need to login to exactly the same sage domain. If you used earlier, you need to use exactly that the next time. If you used, then you need to use exactly that.

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This just bit me as well. Would it be possible to have a note to this effect near the login box? I didn't even realise I was on the 'other' domain, as it was autocompleted and the two look identical.

blutack gravatar imageblutack ( 2012-12-19 18:29:56 +0200 )edit

@blutack - have opened [#122]( to track the progress of this suggestion.

ppurka gravatar imageppurka ( 2012-12-20 06:38:20 +0200 )edit

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Asked: 2012-10-28 05:04:32 +0200

Seen: 499 times

Last updated: Oct 28 '12