sage math crashes and quits immediately after opening

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Hello All,

I installed SageMath 9.3 after disabling all firewalls and antivirus software on windows 10 and still it crashes and quits immediately after I double-click on the icons--SageMath 9.3 or SageMath 9.3 Notebook. I have Anaconda and Jupyter installed. The only things which stays open is the SageMath 9.3 Shell but that opens with a $ prompt. I am totally lost--not a computer. This is what follows when I type sage in the shell

(sage-sh) gamma@DESKTOP-MAIN:~$ sage
┌────────────────────────────────────────────────────────────────────┐
│ SageMath version 9.3, Release Date: 2021-05-09                     │
│ Using Python 3.7.10. Type "help()" for help.                       │
└────────────────────────────────────────────────────────────────────┘
/opt/sagemath-9.3/src/bin/sage-python: line 2:  1794 Illegal instruction     (core dumped) sage -python "$@"
(sage-sh) gamma@DESKTOP-MAIN:~$

Can someone please help me with very detailed instructions? Does Python 3.7.10 need to be installed?

Thanx in advance.

Goutam Das