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Accounts Receivable and Prepaids are out of balance?

I am working on our month end financial statements and I have one that has the receivables and the prepaids off. Normally they are off by the same amount so I can do an entry between the two. On these ones they are different amounts and both need to be credited so I can not do the entry between the two. What would be the apporpriate entrys to fix this? If anyone can help me with this please feel free to email me at layla@capmanagement.com any information can help.