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A recent fix regarding Jmol with Windows has just been merged in Sage 8.2.rc1: #25021. Maybe this will solve your issue in Sage 8.2 (to be released soon).

Regarding the threejs issue, does it help to add the argument online=True along with viewer='threejs'?

A recent fix regarding Jmol with Windows has just been merged in Sage 8.2.rc1: #25021. Maybe this will solve your issue in Sage 8.2 (to be released soon).

Regarding the threejs issue, does it help to add are you using the argument online=True along with viewer='threejs'? If yes, can you try with online=False?