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The version of SageMath provided by the SageMath installer for Windows might not be able to pick up system libraries from the ambient Windows.

It might be necessary to have ImageMagick installed for the SageMath installer's underlying Cygwin.

I added a suggestion to include ImageMagick in the next version of the SageMath installer for Windows, which should be released shortly after the release of SageMath 8.2.

• sage-windows issue #14: Maybe include some "optional" packages by default

In the meantime, you could explore alternative ways to use Sage under Windows 10, such as those listed in the answer to:

• Ask Sage #34350: Installing on Windows 10