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Failed to start -- unable to connect to remote server

asked 2015-05-05 07:51:37 -0600

sageMathUser gravatar image

updated 2017-08-01 05:21:13 -0600

FrédéricC gravatar image
  • I registered for cloud.sagemath.com, created a test project and created a Sage notebook. It took one second to load and I was able to start typing.

  • I then created an IPython notebook and I read Opening... for a long time. Finally, I get the error message Failed to start -- unable to connect to remote server on the top right of the screen.

  • I tried it with Firefox and Chromium (both from a Linux machine).

What did I do wrong? How can I get a more detailed error message?

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answered 2015-05-05 12:17:40 -0600

William Stein gravatar image

Hi,

This is entirely our end due to some major issues migrating SageMathCloud entirely from UW to Google Compute Engine. Don't hesitate to write to help@sagemath.com at any time with specific questions. INCLUDE A LINK TO YOUR PROJECT IN THE EMAIL!

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I will send a separate mail.

sageMathUser gravatar imagesageMathUser ( 2015-05-06 03:26:06 -0600 )edit

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Asked: 2015-05-05 07:51:37 -0600

Seen: 407 times

Last updated: May 05 '15