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Is it possible to access my old account?

asked 2014-08-17 04:05:01 +0100

funkyflan gravatar image

updated 2015-01-23 21:46:04 +0100

FrédéricC gravatar image

Hi. I am new to cloud sage. I was using Sage off and on up until a year ago, and had some lengthy project files. But, I seem to have lost access to that old account. Is there anyway to recover the projects?

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Did you write an email to William Stein with as much information as you could? I am not sure about how much information you have about your account: depending on this, this strategy might work or fail. :-)

KnS gravatar imageKnS ( 2014-08-23 21:33:58 +0100 )edit

Usually people who ask this question are confused by sagenb versus SMC. That said, if files are missing from a project, and you last used your project a year ago, you're definitely out of luck. SMC was very unstable during the first few months (it launched less than 1.5 years ago, by the way).

William Stein gravatar imageWilliam Stein ( 2014-08-29 11:25:11 +0100 )edit

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answered 2016-10-01 18:47:51 +0100

If I deleted my account, would I be able to reactivate it?

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Asked: 2014-08-17 04:05:01 +0100

Seen: 228 times

Last updated: Aug 17 '14